PRIVACY NOTICE AND TERMS AND CONDITIONS OF USE OF TONDRO PRODUCTS

1. IDENTITY AND ADDRESS OF THE RESPONSIBLE PARTY

TONDRO, located in Mexico, is responsible for processing the personal data you provide to us, in accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties.

2. COLLECTED PERSONAL DATA

TONDRO may collect the following personal data:

• Full name
• Email address
• Contact phone number
• Information about products purchased
• Interactions through assistants like EVA
• Delivery address
• RFC or billing data (if applicable)

3. PURPOSES OF DATA PROCESSING

The personal data collected will be used for the following purposes:

• To provide requested products and services
• To provide technical support and personalized attention
• To process payments and issue invoices
• To comply with legal obligations
• To contact you for follow-up on your requests
• To evaluate the quality of service
• To improve our products and platforms
• For research, development, and analysis purposes

4. DATA TRANSFERS

TONDRO may transfer your personal data to:

• Service providers contracted to fulfill the aforementioned purposes
• Competent authorities when required by law
• Affiliated or related companies, under the same terms as this notice

5. ACCESS, RECTIFICATION, CANCELLATION, AND OPPOSITION RIGHTS

You have the right to:

• Access your personal data
• Rectify it if it is inaccurate or incomplete
• Cancel it when you consider it is no longer necessary for the purposes indicated
• Oppose its processing

You can exercise these rights by sending a request to the email: s@tondro.vip. The request must include at least: the full name of the data subject, a clear description of the data for which the right is being exercised, a valid official identification, and, if applicable, documents proving legal representation.

6. SECURITY MEASURES

TONDRO implements reasonable and sufficient administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use. These measures are reviewed and updated periodically, in accordance with applicable national and international standards.

7. USE OF ARTIFICIAL INTELLIGENCE ASSISTANTS

Interacting with EVA or other assistants involves the automated registration and processing of your data. By continuing with such interaction, you expressly accept this processing and acknowledge that all provided information may be used as described in this notice. TONDRO is not responsible for any misuse of the information generated by the assistants, nor for any decisions made based on it.

8. EXPERIMENTAL USE OF THE PRODUCT

The Oscillator of Multiple Waves (MWO, for its acronym in English) and other TONDRO products are marketed as strictly experimental devices, inspired by the multiple wave theory of Georges Lakhovsky. Its use is never promoted as a medical, diagnostic, or therapeutic instrument. Any mention of potential benefits is referential and based exclusively on theoretical postulates, not on conclusive clinical evidence.

The use of the Oscillator of Multiple Waves must be understood as a voluntary, informed, and personal act of the user. TONDRO does not provide medical recommendations, does not replace the judgment of health professionals, and expressly advises against abandoning conventional medical treatments in favor of its devices.

9. LIMITATION OF LIABILITY

TONDRO will not be responsible for direct, indirect, incidental, special, or consequential damages arising from the use of the product, nor for any damage related to the user's interpretation or personal application of the effects of the Oscillator of Multiple Waves. The user assumes full responsibility for its use, application, results, and consequences, both physical and emotional or economic.

Furthermore, TONDRO will not be responsible for malfunctions resulting from misuse, unauthorized use, use under conditions different from those described in the product manual, modifications made by the user or third parties, or inappropriate environmental conditions. Even in cases where the device is used exactly as indicated in the manual, TONDRO assumes no responsibility for the results obtained, effects experienced, or any consequences, whether positive or negative.

10. CHANGES TO THE NOTICE

TONDRO may modify this notice at any time, in compliance with applicable law. Modifications will be available at www.tondro.vip, and when applicable, registered users will be notified via email or visible mechanisms on the relevant platform. Users are encouraged to review this notice periodically.

11. ACCEPTANCE OF THE NOTICE

This notice must be expressly accepted by the user through digital signature, platform acceptance, or confirmed interaction with EVA. Otherwise, access to TONDRO's products or services will not be granted. Acceptance of this notice constitutes a declaration of free, specific, informed, and unequivocal consent.

12. CONTACT

Email: s@tondro.vip
Phone: +52 33 1808 7352
Website: www.tondro.vip

This privacy notice and terms of use comply with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties and its Regulations, as well as the principles of legality, consent, information, quality, purpose, loyalty, proportionality, and responsibility, in accordance with national and international best practices in personal data protection.